Legal Document

Ace4 Rules and Terms & Conditions

Please read these Terms & Conditions carefully before using ace4. Registering or playing on this platform means you agree to all of the terms below.

Last Updated: January 2026
Important: These Terms & Conditions form a legal agreement between ace4 and the user. Using ace4 constitutes acceptance of these terms.

Terms & Key Highlights

Here's a quick overview of the key points before you dive into the details.

Age Requirements & Eligibility

Ace4 is strictly for users aged 18 and above. Each person may register only one account. Registration using false information is prohibited.

Payments & Withdrawals

Specific rules apply to deposits and withdrawals. Identity verification may be required to process a withdrawal. Wagering requirements must be met before bonus funds can be withdrawn.

Bonuses & Promotions

Each bonus offer has its own terms and conditions. Misuse of bonuses may result in account suspension. The same bonus cannot be claimed more than once.

Security & Privacy

You are responsible for the security of your account. Never share your password with anyone. Report any suspicious activity to ace4 immediately.

Gaming Rules

Each game has its own rules. In the event of a game cancellation due to technical issues, ace4's decision is final. If a match is cancelled in Sports Betting, the bet will be voided.

Prohibited Activities

Using bots, hacking, collusion, or any other unfair means to gain an advantage is strictly prohibited. Any such activity will result in permanent account closure.

1. General Terms & Conditions

By accessing or using the ace4 platform (ace4.onl), you confirm that you have read, understood, and agreed to these Terms & Conditions in full. ace4 reserves the right to update these terms at any time, and your continued use of the site following any changes constitutes acceptance of the revised terms.

Ace4 is an online gaming platform operated solely for entertainment purposes. All games and betting services on ace4 are designed for users in Bangladesh. By participating on this platform, you are deemed to be doing so voluntarily and with full awareness.

The ace4 Terms & Conditions constitute a legally binding document. In the event of any dispute, ace4's decision shall be considered final.

Ace4 operates on the principles of transparency and fairness. Our goal is to deliver the highest-quality gaming experience to every player — within the boundaries of our established rules. On any matter, ace4's interpretation shall be considered final.

2. Account Registration & Eligibility

The following requirements must be met to open an account on ace4:

  • Users must be 18 years of age or older. Opening an account on ace4 is strictly prohibited for minors.
  • Each person may operate only one account. If multiple accounts are found, all of them will be closed.
  • You must provide accurate and truthful information at the time of registration. Accounts registered with false information may be cancelled at any time.
  • Account login credentials must be kept strictly confidential. Sharing or lending your account to another person is prohibited.
  • Ace4 reserves the right to request identity verification (KYC) at any time.

KYC Verification: For withdrawals or transactions above a certain amount, ace4 may request a copy of your national ID or passport. ace4 reserves the right to place a hold on withdrawals until verification is complete.

After registering, use a strong password and keep two-factor authentication enabled to secure your account. If you notice any unauthorized access to your account, contact ace4 support immediately.

3. Deposit & Payment Policy

The following rules apply when making a deposit on ace4:

Subject Description
Minimum Deposit BDT 500
Maximum Deposit BDT 50,000 per day (higher limits for VIP tiers)
Accepted Payment Methods Mobile Banking, Nagad, Rocket
Processing Time Instant (typically within 5 minutes)
Deposit Fee Ace4 Charges No Fees

You must use your own payment account when making a deposit. Use of third-party payment accounts is strictly prohibited. If a deposit fails for any reason, the funds are generally returned within 24 hours. If you experience any issues, please contact ace4 support.

ace4 never charges hidden fees. Every penny you deposit goes directly into your ace4 wallet — no deductions, no surprises.

4. Withdrawal Policy

The following conditions apply when withdrawing winnings from ace4:

  • Full account verification (KYC) must be completed before making a withdrawal.
  • The minimum withdrawal amount is BDT 500.
  • Winnings derived from bonuses are subject to wagering requirements before withdrawal.
  • Withdrawals are typically processed within 30 minutes to 24 hours.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Ace4 reserves the right to freeze withdrawals and conduct an investigation for any suspicious transactions.

Withdrawal requests cannot be cancelled once submitted. Please double-check all details before requesting a withdrawal. ace4 is not responsible for any losses resulting from incorrect information.

5. Bonus & Promotion Terms

The following general terms apply to all ace4 bonuses and promotional offers. Individual offers may carry additional specific conditions.

Welcome Bonus

New members will receive a Welcome Bonus on their first deposit. A specific wagering requirement must be met before this bonus can be withdrawn. The Welcome Bonus can only be claimed once.

Daily Cashback

Cashback is calculated on your daily net losses at a set rate. It is typically credited to your account the following morning. ace4 reserves the right to change the cashback amount and rate at any time.

Bonus Abuse: ace4 reserves the right to forfeit all bonuses and close accounts where multiple accounts, artificial bet placement, or any other form of bonus abuse is detected.

Referral Bonus

Invite friends to ace4 and earn a referral bonus. The bonus will be credited once your referred friend completes their first deposit. Referral bonuses will not be granted for referrals from the same household or device.

6. Gaming Rules

All games on ace4 are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are completely random and are never predetermined.

  • Please read the game rules carefully before placing any bets.
  • If a game is interrupted due to a technical issue, the outcome will be determined based on ace4's server logs.
  • Ace4 is not liable for any losses caused by internet connectivity issues.
  • If a match is cancelled in Sports Betting, the staked amount will be refunded.
  • In Live Casino games, the dealer's decision is final.
  • Ace4 server time is used as the reference during all gaming activity.

Ace4 is committed to fair gaming at all times. If you have a dispute regarding a game result, you must contact support within 24 hours of the game ending.

7. Prohibited Activities

The following activities are strictly prohibited on ace4 and will result in permanent account closure:

  • Bots & Automation: Playing games using any type of bot, script, or automated software.
  • Hacking: Attempting unauthorized access to ace4's systems or another player's account.
  • Collusion Betting: Attempting to increase bonuses or returns by using multiple accounts.
  • Money Laundering: Using ace4 as a vehicle for money laundering.
  • False Information: Providing false information regarding identity, age, or payment details.
  • Chargebacks: Filing a chargeback or bank dispute against a completed transaction.

ace4's anti-fraud system operates around the clock. Any unusual activity is automatically detected and the account in question will be subject to investigation.

8. Account Closure & Suspension

Ace4 reserves the right to suspend or permanently close accounts in the following circumstances:

  • Violation of the Terms & Conditions.
  • Registering with false or misleading information.
  • If KYC verification is not completed or fraudulent documents are submitted.
  • If suspicious transactions are detected on the account.
  • If a player requests self-exclusion.
  • Extended period of inactivity (more than 12 months).

When an account is closed, any remaining balance is generally refunded within 3–7 business days. However, if the account is closed due to a rule violation, the balance may be forfeited. Players may also request account closure at any time.

9. Limitation of Liability

Ace4 is committed to delivering the best possible service; however, ace4's liability is limited in the following areas:

  • Losses arising from internet connectivity issues or third-party server failures.
  • Losses resulting from unauthorized access to an account due to the player's own negligence.
  • Service disruptions caused by natural disasters, cyberattacks, or other unforeseen events.
  • Personal financial loss or emotional distress arising from gaming.

Please Note: Online gaming always carries the risk of financial loss. Never bet more than you can afford to lose. ace4 does not guarantee winnings.

10. Changes to Terms & Contact

Ace4 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Notice of changes will be posted on the site before they take effect. Continued use of ace4 after any changes constitutes your acceptance of the updated terms.

If you have any questions or complaints regarding these Terms & Conditions, please contact the ace4 customer support team. Our support team is available 24 hours a day, 7 days a week.

Contact Email: [email protected]

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